Service Review and Survey Officer (Performance Improvement / Service Improv in Hemel Hempstead (Hertfordshire, South East, U

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 ¦ Job ID : 3575489 

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Service Review and Survey Officer (Performance Improvement / Service Improvement - Social Housing)

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Job Title : Service Review and Survey Officer (Performance Improvement / Service Improvement - Social Housing)
Job Type : Permanent Jobs
Job Location : Hemel Hempstead (Hertfordshire, South East, UK, United Kingdom)
Job Salary : Salary £29,937 + Benefits
Main Industry Sector : Government & Public Sector
Other Industries and Skills : Customer Service & Call Centre Public Services
Job Description : Service Review and Survey Officer (Performance Improvement / Service Improvement- Social Housing)
Hemel Hempstead, Hertfordshire
Salary 29,937 + Benefits

Our client is a regional housing association providing a wide range of housing and support services for families and single people including people with special needs.

An exciting opportunity has arisen for a self motivated and well organised Service Review and Survey Officer to join their small but busy team. Reporting to the Service Review Manager, the Officer will play a leading role in implementing the Service Improvement Strategy including planning, executing and reporting the results of surveys from our client’s customers and stakeholders; carrying out service reviews; production of management information and benchmarking data.

The ability to work on your own initiative as well as contributing to team work is essential. You must have excellent interpersonal skills and demonstrate your ability to communicate with staff at all levels, residents and stakeholders. With excellent data analysis and interpretation skills, you must be able to demonstrate your ability for strategic and analytical thinking.

networx is not a typical agency. We handle applications on behalf of our clients. After applying for this role you will be sent an email that it is essential you read in order to complete your application. Unlike a traditional agency we do not hold a database of candidates or put candidates forward for any other vacancies than those to which they have applied.

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Service Review and Survey Officer (Performance Improvement / Service Improv in Hemel Hempstead (Hertfordshire, South East, U

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