|
|
|
Our client, a leading provider of financial services is looking for a Customer Services Assistant Manager in there ever growing contact centre.
The primary function of the Customer Service Assistant Manager is to enable the team to provide the best possible service to clients. This is done by:
* Managing a team of 2 duty managers to achieve service level on a daily basis.
* Ensuring that the management team have all the relevant weekly call arrival trends, review resourcing and make recommendations as to how they can better achieve their service levels.
* Monitor the day-to-day activity within the phones team, careful capacity planning and assessment of business needs.
* Prioritise effectively in order to meet service levels.
* Escalate potential service hot-spots and provide...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
Opportunities have arisen within this professional and busy company based in the Swansea Enterprise Zone.
As a Call Centre Operator you will be responsible for contacting potential customers with regards to the mis selling of Payment Protection Insurance and advising them on the possibilities of claiming it back.
Based in excellent modern offices in Swansea this position offers excellent working conditions and a positive environment.
There is an excellent basic salary offered as well as also offering an unlimited commission on top of this.This is an opportunity to earn a high income.
Interviews are being set up now with immediate starts.They are looking for people with positive personalities and can work well within this team environment. Apply now!
|
|
|
|
|
|
Eden Scott are currently recruiting for an experienced Real Time Analyst to work for Glasgows leading outsourcers based in central Glasgow.
RESPONSIBILITIES *
Collating and providing MI reports as and when required
Updating the workforce management system with holidays, absence, overtime, etc
Liaising closely with operational management team
Processing holiday requests
Determining overtime requirements for the operational team to deliver
Continuously develop processed and best practices to improve service and delivery within the contact centre
SKILLS REQUIRED
Previous experience as a Real Time Analyst within a contact centre
Experience in the use of Avaya, Totalview, CC Pulse
The ability to influence others
Excellent communication skills
A sound understanding o...
|
|
|
|
|
|
Senior to Lead Manager (Vendor Management) - Consumer Experience
A Senior - Lead Consumer Experience Manager is required to join one of the Global Leading Electronics, Health and Well-being organisations to be responsible for the overall Consumer Experience and Operational Excellence in Contact Centre Service and Support (Phone/Email/Chat).
You will be part of a High Potential Programme which will give you the opportunity to progress into a Global Consumer Experience role leading to Directorship.
Being part of the Consumer Care division (TVs, Shavers etc) will see you implementing the Global Strategy for Contact Centres where you will oversee 65 Contact Centre Heads and spearhead the relationship between the client and the outsource provider (Contact Centre).
Please note: You...
|
|
s·com Technology - Permanent
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Outbound Sales Advisors to join their head offices in Salford Quays. They are located close to public transport links. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a outbound telesales Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for generating leads for the company and ensuring that all calls are dealt within a professional manner.
The desired applicant will have relevant sales e...
|
|
|
|
|
|
Resource Planning & MI Manager
Client: Thomas Cook
Position: Resource Planning & MI Manager
Location: Peterborough/Falkirk
Salary: 35,000 - 40,000
Benefits: Company Benefits: Contribution Pension Scheme (3% to 13%), 23 days Annual Leave, Life Assurance (on joining the Pension Scheme), Buy/Sell additional Annual Leave, Discounted Insurance & Healthcare Benefits, Childcare Vouchers, Retail Vouchers, Discounted Thomas Cook holidays, Foreign Exchange Deals, Discounted Car Hire & Airport Parking, Corporate Gym Membership, plus many more.
COMPANY:
Thomas Cook Group plc is a leading international leisure travel group with a portfolio of market leading travel brands across Europe and North America. They are committed to providing the best quality products and services to their customers...
|
|
|
|
|
|
Our city centre based client is looking for someone to carry out Quality Control calls to their clients.
The individual would need a good telephone manor with previous experience of outbound calling. You would be making outbound calls to current clients and asking them to take part in a questionnaire to gain feedback on the service they are getting.
Hours: Mon-Fri, 5-8 pm
Location: Manchester City Centre
Pay: 6.00 Per Hour.
|
|
|
|
|
|
Our city centre based client is looking for someone to carry out Quality Control calls to their clients.
The individual would need a good telephone manor with previous experience of outbound calling. You would be making outbound calls to current clients and asking them to take part in a questionnaire to gain feedback on the service they are getting.
Hours: Mon-Fri, 5-8 pm
Location: Manchester City Centre
Pay: 6.00 Per Hour.
|
|
|
|
|
|
Our city centre based client is looking for someone to carry out Quality Control calls to their clients.
The individual would need a good telephone manor with previous experience of outbound calling. You would be making outbound calls to current clients and asking them to take part in a questionnaire to gain feedback on the service they are getting.
Hours: Mon-Fri, 5-8 pm
Location: Manchester City Centre
Pay: 6.00 Per Hour.
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
|
|
|
A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
|
|
|
|
|
|
A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
|
|
|
A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
|
|
|
|
|
|
A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
|
|
|
You will be working for an award winning Debt Management Organisation, who are seeking experience Banking Advisor to join their offices in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be converting all potential leads in sales, using effective sales techniques and compliance practices. You will sell the company product and services to clients over the telephone. Also dealing with all queries and enquiries and maintaining accurate records of calls taken and made.
The ideal candidate will have experience in a similar sales role within a call centre or office environment. You will be confiden...
|
|
|
Country
| Login | Recruiter Site
CALL AND CENTRE Job Vacancies Around UK, United Kingdom
RSS | Local Jobs | Blog | Site Map
