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Our client, a leading provider of financial services is looking for a Customer Services Assistant Manager in there ever growing contact centre.
The primary function of the Customer Service Assistant Manager is to enable the team to provide the best possible service to clients. This is done by:
* Managing a team of 2 duty managers to achieve service level on a daily basis.
* Ensuring that the management team have all the relevant weekly call arrival trends, review resourcing and make recommendations as to how they can better achieve their service levels.
* Monitor the day-to-day activity within the phones team, careful capacity planning and assessment of business needs.
* Prioritise effectively in order to meet service levels.
* Escalate potential service hot-spots and provide...
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Our Altrincham based client is looking for a customer service advisor to join a busy financial company.
Duties will include providing support to members making inbound calls from existing customers in relation to Membership and Commission queries. Also you will make outbound calls where required and work to service standards and Data Protection.
This company prefers all applicants to have previous customer service experience within a contact centre environment. You will have a desire to progress within a large successful company and enjoy working towards targets and deadlines.
In return the company offers:
Salary 13000
Working hours Monday - Friday 9am - 5.30pm
23 days holidays
Non contributable pension
Full and extensive training
Excellent working conditions
Walking...
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Sales , Marketing , Customer Service.
Want to do something fun?
Are you looking for a fresh start?
Our Sales and Marketing Company is looking for individuals that are looking for a fresh challenge.
We are looking to expand our company, so we are seeking professional, confident individuals to aid this growth.
Opportunities are available in:
Sales
Marketing
Customer Service
Promotions
Full product training is provided, so experience is not necessary.
A willingness to travel would be beneficial.
To apply, send your CV today!
Keywords:
sales, marketing, customer service, business, director, promotional sales, direct sales, retail, executive
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Tired of being an Administrator, retail assistant or working in hospitality?
Looking for a new career in Sales / Marketing / Customer Service?
Our dynamic Sales and Marketing Company has openings in Manchester City Centre. We are looking to open new Sales and Marketing offices around the UK in the next 6-12 months.
Due to client demand we need individuals to support our client base, No experience is required as we will provide full product training.
Opportunities available for:
Sales
Marketing
Customer Service
Promotions
Business Development
You will need to be:
Great with people
Well presented
Very keen to learn
Team player
We offer a business development programme for the more ambitious.
So if you are 18+ , looking for full t...
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Progressive Sales and Marketing company based in the heart of Manchester City Centre requires individuals to fill vacancies in:
Sales
Customer Service
Promotions
Advertising
To join are Sales , Marketing , Customer Service team, you will need to be:
Ambitious
Motivated
Professional
Keen to learn
Full product training is provided, with ongoing Sales coaching.
There is a Business Development programme in place for the more ambitious candidate.
Immediate appointments are being held, so APPLY ONLINE TODAY !
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Customer Service Advisor
Fantastic opportunity to work for one of the UKs leading Housing Associations. They are looking for enthusiastic and friendly individuals who enjoy working within the field of customer services.
Excellent rates of pay and realistic Temp - Perm opportunity for the right candidate.
2 weeks training 0900 – 1700. After training will alternate 1 week 0900 – 1700, 1 week 1100 – 1900.
Duties: To provide a professional, high quality and customer focused service. To ensure all internal and external telephone calls are answered politely and promptly within the agreed service standards and customer enquiries are processed within clearly defined internal guidelines.
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A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
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Experienced Customer Service Advisors to join as Credit Liaison Officers role, working for one of the North West's leading Financial Management organisations. Based in Trafford with a well established debt management. Full training, OTE 21K and plenty of staff incentives.
My client are a progressive and fast expanding company in the Financial Management industry that is actively looking to recruit self motivated, enthusiastic individuals to enhance our dynamic Client Liaison Team in South Manchester.
You will be responsible for
*Contacting Creditors with a view to actively maintain and improve on the current relationship with the creditors
*Ensuring the service remains efficient and that information is provided accurately. *Negotiating reduced settlement arrangements on ...
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Experienced Customer Service Advisors to join as Credit Liaison Officers role, working for one of the North West's leading Financial Management organisations. Based in Trafford with a well established debt management. Full training, OTE 21K and plenty of staff incentives.
My client are a progressive and fast expanding company in the Financial Management industry that is actively looking to recruit self motivated, enthusiastic individuals to enhance our dynamic Client Liaison Team in South Manchester.
You will be responsible for
*Contacting Creditors with a view to actively maintain and improve on the current relationship with the creditors
*Ensuring the service remains efficient and that information is provided accurately. *Negotiating reduced settlement arrangements on ...
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A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large successful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offi...
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Our Altrincham based client is looking for a customer service advisor to join a busy financial company.
Duties will include providing support to members making inbound calls from existing customers in relation to Membership and Commission queries. Also you will make outbound calls where required and work to service standards and Data Protection.
This company prefers all applicants to have previous customer service experience within a contact centre environment. You will have a desire to progress within a large successful company and enjoy working towards targets and deadlines.
In return the company offers:
Salary 13000
Working hours Monday - Friday 9am - 5.30pm
23 days holidays
Non contributable pension
Full and extensive training
Excellent working conditions
Walking...
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Calling all Customer Service Advisors!
Do you have a great telephone manner?
Can you provide good customer service?
Are you a team player?
If you have answered YES to these 3 questions then we are looking for you!.
We are continuously looking for Inbound Call Handlers and new exciting opportunities are on the way!
We provide full product training and on-site mentoring. So if you're looking for a new challenge and have excellent communication skills we'd love to hear from you!
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will b...
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Customer Service Assistant / Driver
Newcastle
Competitive Salary
Our client is a leading UK distributor, supplying a wide range of blue chip companies with a wide range spanning three key areas – personal protection, roadworks and site supplies. This covers everything from personal protective wear through to road signs, barriers, cones, janitorial supplies and canteen equipment.
They currently have a fantastic opportunity for a customer focussed Driver to assist with the inward and outward movement of stock. This will includes the picking, packing and dispatching of customer orders in order to meet business objectives.
Working to team targets and objectives, you will be involved in a range of tasks from loading vehicles, facilitating stock movements, general housekeeping and...
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A leading Debt Management Organisation is recruiting for Customer Service Advisors in Salford Quays. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
As part of your role, you will be dealing with inbound calls from prospective clients. You will be responsible for ensuring that all calls are answered and dealt within a professional manner. You will work towards sales targets and KPi's.
We are looking for bright, articulate and confident candidates who want to start a career within a large sucessful company in Salford Quay. Applicants are preferred to have relevant Customer service or sales experience within an offic...
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Membership Contact Centre Advisor / Customer Service
Part Time
Coventry, West Midlands
Salary 8.09 / Hour Plus Benefits
Temporary
Our client provides their members with support and guidance on UK camping and caravanning as well as operating campsites.
They are now looking for friendly and confident individuals with excellent telephone manners to join their busy team at their Head Quarters.
Handling calls from their members, you will assist with site bookings, membership queries and switchboard in an efficient and polite manner. You will be handling a high volume of calls so previous contact centre experience coupled with administration skills would be an advantage. Experience of the ClubRez booking system, AS400 and switchboard are desirable qualities but not essential.
Th...
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Eden Scott are currently recruiting a Service Delivery Manager to join one their central Glasgow based clients.
The role is to provide on the day management of activities and support the operation to deliver the best possible client & customer service. Supporting Operational Management Team in meeting and exceeding agreed Service Levels.
Key Responsibilities
* Ensure the monitoring of daily resource levels versus both the staff schedules and the actual demand to maximise performance and results.
* Act as point of contact for on the day decisions regarding staff allocation, off phone activity etc, always aiming to ensue best deployment of staff to meet customer demand and client KPIs
* Ensure that the WFM system is kept updated in real-time and that the latest forecasts and informatio...
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Our Salford Quays based client is one of the UK's largest and longest-established providers of financial products and advice, dedicated to providing assistance in every aspect of managing finances.
The position of banking agent is working within a growing fast paced contact centre. You will be taking inbound calls from existing customers that have queries regarding there accounts, such as balance tranfers and direct debits.
For this role you MUST have exceptional customer service skills, experience working in a contact centre, and the desire to progress within a growing company.
This company offers outstanding benefits.
Salary 14000 with OTE 17000
Incentive bonuses
23 day holiday + 1 charity day
Free parking
Gym on site
To apply send CV via this website of telephone...
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Our Salford Quays based client is one of the UK's largest and longest-established providers of financial products and advice, dedicated to providing assistance in every aspect of managing finances.
The position of banking agent is working within a growing fast paced contact centre. You will be taking inbound calls from existing customers that have queries regarding there accounts, such as balance transfers and direct debits.
For this role you MUST have exceptional customer service skills, experience working in a contact centre, and the desire to progress within a growing company.
This company offers outstanding benefits.
Salary 14000 with OTE 17000
23 day holiday + 1 charity day
Free parking
Gym on site
To apply send CV via this website of telephone 0844 777 4844 and...
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Our Salford Quays based client is one of the UK's largest and longest-established providers of financial products and advice, dedicated to providing assistance in every aspect of managing finances.
The position of banking agent is working within a growing fast paced contact centre. You will be taking inbound calls from existing customers that have queries regarding there accounts, such as balance transfers and direct debits.
For this role you MUST have exceptional customer service skills, experience working in a contact centre, and the desire to progress within a growing company.
This company offers outstanding benefits.
Salary 14000 with OTE 17000
23 day holiday + 1 charity day
Free parking
Gym on site
To apply send CV via this website of telephone 0844 777 4844 and...
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Manchester City Centre Sales and Marketing Company requires individuals to join are successful team.
To be considered you must:
Posses good communication skills
Enjoy learning and developing yourself
Work well within teams
Be motivated and ambitious
The role will allow:
Advancement based on individual merit and performance
Rapid advancement
Opportunities to travel
Development of interpersonal skills and confidence
Experience is not necessary as we will provide full product training for the successful applicants.
To learn more about this Sales opportunity APPLY TODAY.
Keywords:
sales, customer service, retail, marketing, executive, direct sales, business,
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Online Customer Service Manager, Contact Centre Manager, Call Centre, Telebetting Manager - Online/eCommerce, Online Betting Exchange, Sports Sector
Excellent salary 30K-40K + Benefits.
Exclusive to Go IT Recruitment Ltd - role is urgent and interview slots available.
You will be working for an Established Online Company based in East London, Romford, Essex. Commutable from East London, Chingford, North London, Romford Essex, Chadwell Heath, Ilford, Barking, Brentwood, Grays, Hackney, Epping, Enfield, Tottenham, Walthamstow, Basildon, Southend-on-Sea.
Job Profile:
This is an exciting opportunity to join a dynamic, fast moving industry in an expanding team. My Client is currently looking for experienced Customer Service/Telebetting Manager to drive growth.
To oversee the...
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Go IT Recruitment Limited
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My client, based on the outskirts of Manchester, is one of the leading Accicent Management companies.
They are seeking to appoint an experienced Claims Handler for their Motor Claims Department.
The candidate will be responsible for liaise with the third party and the client to take full details of a claim.
This role requires a good telephone manner and effective negotiation skills and will be required to handle own caseload while working in a team and will be expected to work within a 24 hour environment on a shift basis where necessary.
Communicating both sides to ensure that the client is receiving good service, also handling all correspondence alongside.
Maintain and develop a computerized customer and prospect database.To update the database on day to day basis.Cand...
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The Client
A National Insurance Provider who deal with savings, investments and insurance products.
The Opportunity
To provide an outstanding service to their customers, identifying their needs and speaking with them about products and services.
You will be part of a profitable sales team telephone selling, using targeted sales propositions to selected customers ensuring that you represent the brand and maximise on sales.
The Individual
* You will have a proven ability to personally deliver constantly high standards of quality in a customer service delivery environment
* You will be able to demonstrate talent for building a rapport with customers to quickly understand their needs and identify appropriate products and services to promote and sell to them
*Do...
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My client are a progressive and fast expanding company in the Financial Management industry that is actively looking to recruit self motivated, enthusiastic individuals to enhance our dynamic Client Liaison Team.
The Financial Management industry offers a life line to consumers in financial difficulties who are seeking to consolidate their finances but have no mean of raising credit (i.e. poor credit rating, no assets to raise secured finance). This has been described as a thriving industry that has been cited as 'the fastest' growing in the UK financial services arena.
As an integral part of the Client Liaison Team you will maintain client's debt management accounts from the first introduction call to completion of the account. Building client relationships to ensure that th...
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Experienced Collections Advisors, Debt Recovery Advisors who are seeking a new challenge and fantastic career opportunities within a telephone based Debt Collections role. You will be joining an ethical and professional Financial Management organisation that due to high customer demand are expanding massively. OTE 27K/Carrington
The Perks:
Salary from 15000-17000 depending on experience
OTE 27,000 uncapped
Pension and Health care plan
Free Parking
You will work as part of a team of professional Collection Advisors to contact existing Customers who have a Debt Management Agreement to collect outstanding payments, set up and negotiate payment plans, complete account reviews and provide a professional service to resolve customer's enquiries.
This is a targeted en...
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