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D&G International is a Fabrics company,due to expansion of our company.We are looking for Payment Manager and Sales Representative which will not disturb your daily activities.email #-#
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Scheduling Manager, Plymouth, Global Telecoms, 9 Month contract - possible extension, Â30k - Â45k + pension + 25 days annual leave + additional fringe benefits
*ARE YOU SO WELL ORGANISED THAT YOU CAN ORGANISE THE SHIFTS AND ROTATIONS OF THE TEAM?*
A talented Scheduling Manager is required to design, build and deliver shifts and rotations to balance the demands of:
*Customers - service level delivery and call demand patterns
*Staff - attractive schedules that support work/life balance
*Business - cost effectiveness and efficiency
The ideal candidate will have a proven track record in focusing on the shift design and possible constraints and being open enough to produce schedules which offer the perfect compromise between individual circumstances of employees whilst not losing si...
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Senior to Lead Manager - Network Repairs and Trade Interface - Outsourced Services
A Senior/Lead Network Repairs and Trade Interface Manager is required to join one of the Global Leading Electronics, Health and Well-being organisations to mange the trade and commercial returns operations (Returns/Repairs of products) within an Outsourced environment.
You will be managing the (Outsourced) repairs network relevant to KPIs with focus on repair quality, turn-around time, cost per incident and consumer satisfaction indices.
You will be part of a High Potential Programme which will give you the opportunity to progress into a Global Consumer Experience role leading to Directorship.
Being part of the Consumer Care Management Team will see you spending half your time in Guildford and ...
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s·com Technology - Permanent
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Our client, a leading provider of financial services is looking for a Customer Services Assistant Manager in there ever growing contact centre.
The primary function of the Customer Service Assistant Manager is to enable the team to provide the best possible service to clients. This is done by:
* Managing a team of 2 duty managers to achieve service level on a daily basis.
* Ensuring that the management team have all the relevant weekly call arrival trends, review resourcing and make recommendations as to how they can better achieve their service levels.
* Monitor the day-to-day activity within the phones team, careful capacity planning and assessment of business needs.
* Prioritise effectively in order to meet service levels.
* Escalate potential service hot-spots and provide...
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Senior to Lead Manager (Vendor Management) - Consumer Experience
A Senior - Lead Consumer Experience Manager is required to join one of the Global Leading Electronics, Health and Well-being organisations to be responsible for the overall Consumer Experience and Operational Excellence in Contact Centre Service and Support (Phone/Email/Chat).
You will be part of a High Potential Programme which will give you the opportunity to progress into a Global Consumer Experience role leading to Directorship.
Being part of the Consumer Care division (TVs, Shavers etc) will see you implementing the Global Strategy for Contact Centres where you will oversee 65 Contact Centre Heads and spearhead the relationship between the client and the outsource provider (Contact Centre).
Please note: You...
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s·com Technology - Permanent
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Eden Scott are currently recruiting a Service Delivery Manager to join one their central Glasgow based clients.
The role is to provide on the day management of activities and support the operation to deliver the best possible client & customer service. Supporting Operational Management Team in meeting and exceeding agreed Service Levels.
Key Responsibilities
* Ensure the monitoring of daily resource levels versus both the staff schedules and the actual demand to maximise performance and results.
* Act as point of contact for on the day decisions regarding staff allocation, off phone activity etc, always aiming to ensue best deployment of staff to meet customer demand and client KPIs
* Ensure that the WFM system is kept updated in real-time and that the latest forecasts and informatio...
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Resident Involvement Assistant (Customer Service / Administrative Support)
12 Month Fixed Term Contract
Macclesfield, Cheshire
Salary 15,769.50
Our client is a local company providing high quality, affordable homes in Macclesfield and the surrounding areas.
An exciting opportunity has arisen for a Resident Involvement Assistant to join their busy team in Macclesfield. Providing a professional, friendly and customer focused service to all customers, you will deal promptly with problems and queries whether by telephone, electronic mail or in person. You will also be involved in assisting the Community Initiatives Manager to develop innovative and creative ideas and solutions for community projects and initiatives.
The role will also provide effective administrative support fo...
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Eden Scott are currently recruiting for an experienced B2B Financial Sales Account Manager to join leading debt solutions company based in central Glasgow.
The role will generate insolvency solution through developing and maintaining B2B relationships. This will entail working with a variety of sectors including IFA's and Mortgage Advisors.
Responsibilities
* Manage the day to day relationships of a portfolio of B2B clients
* Win and develop new B2B relationships
* Work closely with the field based sales team in order to develop mutual B2B relationships
* Organise and prioritise calling activity to ensure achievement of sales targets
* Ensure internal systems are kept up to date with accurate B2B client profiles
Experience & Qualifications
* Extensive experience of wo...
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Resource Planning & MI Manager
Client: Thomas Cook
Position: Resource Planning & MI Manager
Location: Peterborough/Falkirk
Salary: 35,000 - 40,000
Benefits: Company Benefits: Contribution Pension Scheme (3% to 13%), 23 days Annual Leave, Life Assurance (on joining the Pension Scheme), Buy/Sell additional Annual Leave, Discounted Insurance & Healthcare Benefits, Childcare Vouchers, Retail Vouchers, Discounted Thomas Cook holidays, Foreign Exchange Deals, Discounted Car Hire & Airport Parking, Corporate Gym Membership, plus many more.
COMPANY:
Thomas Cook Group plc is a leading international leisure travel group with a portfolio of market leading travel brands across Europe and North America. They are committed to providing the best quality products and services to their customers...
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We are a small fast-growing company located in London, UK, and we are selling top rated electronics across US and UK.
Our company has some fantastic offers on branded products such as laptops and top cell phones at the cheapest prices. We have large stock physically located in US, but also we have a small warehouse based in London.
Our sales are typically done online through eBay, because it has a massive amount of reliable buyers.
Main subjects are:
- Sale items through eBay
- Contact customers
- Update information online twice a day
- Manage current orders
We need reliable people, who can professionally sell our stock items, manage current sales, contact our customers, update information online at least twice per day, we have our own web-located https member's area, so it's a...
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